INTRODUCTION

The website www.thegrandpark.com is owned by The Grand Park. The terms and conditions set out below (“Conditions”) apply to your use of this web site and related web sites (“Site”), including the use of the information services offered on the Site. In accessing and using the Site, you agree to be bound by these Conditions so please carefully read this section before proceeding. If you do not accept these Conditions, you must refrain from using the Site. These Conditions must be read in conjunction with any other applicable terms and conditions governing the use of the Site.

CONDITIONS

1.SITE

The Site makes available information relating to The Grand Park, a corporation constituted under the laws of India, and its subsidiaries, controlled entities, affiliates and related parties.

2. COPYRIGHT

The information, text, graphics, images, sounds, links and all other information and software published or otherwise contained in the Site (“Information”) are either owned exclusively by The Grand Park or licensed by The Grand Park and except as specifically provided in these Conditions may not be copied, distributed, displayed, reproduced or transmitted, in any form or by any means whether electronic, mechanical, photocopying, recording, or otherwise, without the prior written approval of The Grand Park. Without limitation you may not, without such approval from The Grand Park, create derivative works from any part of the Site or commercialize any Information, products or services obtained from any part of the Site. Information procured from a third party may be the subject of copyright owned by that third party.

3. YOUR USE

The Site is for your personal non-commercial use and the Information may be downloaded or printed by you solely for that purpose. This right to use the Information is a license only, not a transfer of title, and is subject to the following restrictions: the Information may not be used for any commercial purpose or public display, performance, sale or rental; no copyright or other proprietary notices may be removed. The Information may not be transferred to another person; software may not be interfered with in any manner; every person downloading, reproducing or otherwise using the Information must prevent any unauthorized copying of the Information; you will only use the Information for lawful purposes and in accordance with these Conditions.

4. TRADEMARKS

• The Site contains “The Grand Park” trade and service marks and devices and other valuable trade or service marks owned by The Grand Park or licensed to The Grand Park to distinguish its services and products. These trade and service marks and related intellectual property are protected from copying and simulation under national and international laws and may not be reproduced or copied without the express prior written consent of The Grand Park

• Without limitation, you must not use any of the said trade or service marks:

• in or as the whole or part of your own trademarks;

• in connection with activities, products or services which are not undertaken or provided by The Grand Park

• in a manner which may be confusing, misleading or deceptive; or

• in a manner that disparages The Grand Park or its information, products or services (including this Site).

5. INFORMATION

• You accept that all Information provided on the Site or any other material accessed through the Site including via any Linked Web Site (refer Condition 8) is general information and is not in the nature of advice.

• You also accept that all of the Information is provided on an “as is” basis and to the extent permitted by law, is provided without any warranty, representation or condition of any kind whether express, implied, statutory or otherwise. You assume all responsibility and risk for your use of or reliance upon the Information and the Site or any other material accessed through the Site including via any Linked Web Site.

• Whilst The Grand Park seeks to ensure that the Information is reliable and accurate, errors and omissions may occur and therefore, to the extent permitted by law, The Grand Park does not make or give any representation or warranty (express or implied) of any kind as to any matter relating to the Site and any Linked Web Site, including without limitation, as to merchantability, non infringement of intellectual property rights or fitness for purpose.

• In particular The Grand Park does not warrant that:the Information or any other material accessed through the Site including via any Linked Web Site is reliable, accurate or complete including, without limitation, information relating to prices and availability; or

• Your access to Information or any other material accessed through the Site including via any Linked Web Site will be uninterrupted, timely or secure.

• The Grand Park is not liable for any loss (direct or indirect) resulting from any action taken or reliance made by you on the Information or any other material accessed through the Site including via any Linked Web Site. You should make your own inquiries and seek independent professional advice before acting or relying on any such information or material.

• The Grand Park is not liable for any loss (direct or indirect) resulting from any action taken or reliance made by you on the Information or any other material accessed through the Site including via any Linked Web Site. You should make your own inquiries and seek independent professional advice before acting or relying on any such information or material.

• The Grand Park may from time to time update, modify or add to the Information, including these Conditions and absolutely reserves the right to make such changes without any obligation to notify past, current or prospective users of the Site. Unless otherwise specified to the contrary all new Information shall be subject to these Conditions.

• The Grand Park does not guarantee that the Site will operate continuously or without interruption or be error free. In addition, The Grand Park may also suspend or discontinue any aspect of the Site at any time without being liable for any direct or indirect loss as a result of such action.

6. LIABILITY DISCLAIMER & EXCLUSION

• In no event shall The Grand Park be responsible for any direct, indirect, special, incidental or consequential loss or damage, however arising and whether in contract, tort or otherwise, which you may suffer in connection with or arising out of:

• your use of the Site or any Linked Web Site; or

• your use of or reliance on Information or any other material accessed through the Site including via any Linked Web Site;

• including without limitation, loss or damage by way of loss of profits, loss of business opportunity, business interruption or loss of information.

• These Conditions do not purport to exclude liability arising by any applicable law if, and to the extent, such liability cannot be lawfully excluded, however, to the extent permitted by law, all warranties, terms or conditions which would otherwise be implied into these Conditions are hereby excluded.

• Where applicable law implies any warranty, term or condition, and that law prohibits exclusion or modification of the application of or the liability of The Grand Park under, any such warranty, term or condition, then the liability of The Grand Park shall include liability for that warranty, term or condition but such liability will be limited for a breach of that warranty, term or condition to one or more of the following:

• if the breach relates to services, the supply of the services again or payment of the cost of having the services supplied again; and

• if the breach relates to products and the products can be repaired, repair of such products or payment of the costs of having the products repaired, but otherwise, replacement of the products or the supply of equivalent products or payment of the cost of replacing the products or of acquiring equivalent product

7. SPECIFIC WARNINGS

• You must ensure that your access to and your use of the Site is not illegal or prohibited by laws which apply to you.

• You must take your own precautions that the process which you employ for accessing the Site does not expose you to the risk of virus, malicious computer code, computer program routine or process or other forms of interference which may damage your own computer system. Without limitation, you are responsible for ensuring that your own computer system meets all relevant technical specifications necessary to use the Site and is compatible with the Site. For the removal of doubt, The Grand Park does not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of the Site or any Linked Web Site.

• The Grand Park does not guarantee or warrant that any material available for downloading from the Site or any Linked Web Site will be free from any virus, infection or other condition which has contaminating or destructive properties. You are responsible for taking sufficient precautions and checks to satisfy your own particular requirements for accuracy of data input and output.

• You must ensure that any information which you provide to The Grand Park is accurate and complete and does not contain any virus, malicious computer code, computer program routine or process or other form of interference which may damage the computer system of The Grand Park or the Information or which may detrimentally interfere with or surreptitiously intercept or expropriate any The Grand Park system, data or information.

8. LINKED WEBSITES

• The Site may contain links to other web sites (“Linked Web Sites”). Those links are provided for convenience only and may not remain current or be maintained.

• You acknowledge and agree that The Grand Park does not have any control over the content or availability of Linked Web Sites and accepts no responsibility for the content, privacy practices or any other aspect of Linked Web Sites.

• Links with Linked Web Sites should not be construed as an endorsement, approval or recommendation by The Grand Park of the owners or operators of those Linked Web Sites, or of any information, graphics, materials, products or services referred to or contained on those Linked Web Sites, unless and then only to the extent expressly stipulated to the contrary.

9. HOTEL RESERVATIONS

• The reservations feature of the Site is provided solely to assist customers in determining the availability of travel related services and products and to make legitimate reservations and for no other purpose.

• You warrant that you are at least 18 years of age, possess the legal authority to enter into the legal agreement constituted by your acceptance of these Conditions and to use the Site in accordance with such Conditions.

• You agree to be financially responsible for your use of the Site including without limitation for all reservations made by you or on your account for you, whether authorised by you or not. For any reservations or other services for which fees may be charged you agree to abide by the terms or conditions of supply including without limitation payment of all moneys due under such terms or conditions.

• The Site contains details of hotel charges and room rates (including any available special offers) for hotels owned or managed by The Grand Park.

• Hotel reservation terms and conditions of booking are set out on the Site and payment will be in accordance with the procedure set out in such terms and conditions.

• No contract will subsist between you and The Grand Park or any of its affiliates in respect of any services or products offered through the Site unless and until The Grand Park accepts your order by e-mail or automated confirmation through the Site confirming that it has accepted your reservation, booking or order and any such contract shall be deemed to incorporate the hotel reservation terms and conditions of booking. Any other relevant terms and conditions relating to particular services or products are set out in the Site.

• You undertake that all details you provide to in connection with any services or products which may be offered by The Grand Park on the Site (including hotel room reservations) will be correct and, where applicable, the credit card which you use is your own and that there are sufficient funds to cover the cost of any services or products which you wish to purchase. The Grand Park reserves the right to obtain validation of your credit card details before providing you with any services or products.

10. SECURITY & NON CONFIDENTIALITY

• Electronic transmissions of data including the Internet are public media and any use of such media is public not private.

• Information related to or arising from such use is either public or the property of those collecting the information and not personal or private information.

• The Grand Park does not warrant and cannot ensure the security or confidentiality of any information which you transmit to The Grand Park. Accordingly, any information which you transmit to The Grand Park is transmitted at your own risk

11. TERMINATION OF ACCESS

• If you breach any of these Conditions your license to use the Site will terminate immediately without the necessity of any notice being given to you.

• Otherwise access to the Site may be terminated at any time by The Grand Park without notice.

• The provisions of these Conditions excluding, limiting and disclaiming the liability of The Grand Park will nevertheless survive any such termination.

12. GENERAL

• The Grand Park does not accept any liability for any failure by The Grand Park to comply with these Conditions where such failure is due to circumstances beyond its reasonable control.

• If The Grand Park waives any rights available to it under these Conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.

• If any of these Conditions are invalid, unenforceable or illegal for any reason, the remaining Conditions shall nevertheless continue in full force.

• You are completely responsible for all charges, fees, duties, taxes and assessments arising out of the use of the Site.

13. GOVERNING LAW & JURISDICTION

These Conditions are governed by the laws in force in India and you agree to submit to the exclusive jurisdiction of the courts of India.

14. RETURN TO SITE

To return to the Site, click where indicated. By doing so, you acknowledge that you have read, understood and accepted these Conditions

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at crm@rkgroupofhotels.com or by mail at 56, East Car Street, Chidambaram, Cuddalore Dt , Tamilnadu – 608001

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – PAYMENT

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 7 – COOKIES

We use cookies to maintain session of your user. It is not used to personally identify you on other websites.

SECTION 8 – AGE OF CONSENT

 By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at crm@rkgroupofhotels.com or by mail at 56, East Car Street, Chidambaram, Cuddalore Dt , Tamilnadu – 608001.

1. CHECK IN /OUT POLICY

• Check in    :  12:00 PM Early Check in Subject to Availability

• Check Out : 12:00 AM

2. CANCELLATION POLICY

• For any cancellation made before 7 days of the desired check in date, full refund will be given after 5% deduction of bank charges, for cancellation made there after, Refund will be processed through Cheque /NEFT within 10 working days.